Politika privatnosti

Važi od: 13. 11. 2026.

Ukratko: podatke koje nam pošaljete kroz kontakt formu koristimo samo da vam odgovorimo i pripremimo ponudu. Ne prodajemo ih, ne delimo ih radi reklama i ne koristimo kolačiće za praćenje.

Ko obrađuje podatke

Balkan Web Site's — Vladan Šmitran, Gradiška, Bosna i Hercegovina
Telefon / Viber / WhatsApp: +387 66 175 220
E-mail: balkanwebsites@gmail.com

Koje podatke prikupljamo

Samo ono što sami upišete u kontakt formu:

ime i prezime
e-mail adresu
izabranu uslugu i tekst poruke

Sajt ne koristi Google Analytics, reklamne kolačiće niti druge alate za praćenje. U vašem pregledaču pamtimo samo izbor jezika (SR/EN), i to ostaje na vašem uređaju.

Zašto ih koristimo

Da odgovorimo na vaš upit, pripremimo ponudu i, ako se dogovorimo, zaključimo i izvršimo ugovor. Osnov obrade je vaš zahtev i radnje pre zaključenja ugovora.

Ko još vidi podatke

Web3Forms — servis koji poruku iz forme prosleđuje na naš e-mail.
Google (Gmail) — gde primamo i čuvamo e-mail prepisku.
Hosting provajder — gde se sajt nalazi.

Ovi servisi obrađuju podatke samo da bi uslugu tehnički izvršili.

Koliko dugo čuvamo podatke

Dok traje komunikacija i saradnja, a upite koji nisu postali saradnja brišemo najkasnije posle 2 godine. Podatke potrebne za račune čuvamo onoliko koliko propisuje zakon.

Vaša prava

U svakom trenutku možete tražiti uvid u svoje podatke, njihovu ispravku ili brisanje, kao i povući saglasnost. Dovoljno je da pišete na balkanwebsites@gmail.com. Odgovaramo u roku od 30 dana. Imate i pravo da podnesete pritužbu nadležnoj agenciji za zaštitu ličnih podataka u vašoj državi.

Izmene

Ako promenimo ovu politiku, novu verziju objavljujemo na ovoj stranici sa novim datumom.

Privacy policy

Effective from: 13 November 2026

In short: we use the data you send through the contact form only to reply to you and prepare a quote. We do not sell it, share it for advertising, or use tracking cookies.

Who processes the data

Balkan Web Site's — Vladan Šmitran, Gradiška, Bosnia and Herzegovina
Phone / Viber / WhatsApp: +387 66 175 220
E-mail: balkanwebsites@gmail.com

What we collect

Only what you enter in the contact form:

full name
e-mail address
the selected service and your message

The website does not use Google Analytics, advertising cookies or other tracking tools. Your browser only remembers your language choice (SR/EN), and it stays on your device.

Why we use it

To answer your inquiry, prepare a quote and, if we agree, sign and perform a contract. The legal basis is your request and steps taken before entering a contract.

Who else sees the data

Web3Forms — the service that forwards form messages to our e-mail.
Google (Gmail) — where we receive and keep e-mail correspondence.
Hosting provider — where the website is hosted.

These services process data only to technically provide their service.

How long we keep it

For as long as our communication and cooperation last; inquiries that did not lead to cooperation are deleted after 2 years at the latest. Data needed for invoices is kept as long as the law requires.

Your rights

You can ask at any time to access, correct or delete your data, or withdraw consent, by writing to balkanwebsites@gmail.com. We reply within 30 days. You may also file a complaint with the data protection authority in your country.

Changes

If we change this policy, we publish the new version on this page with a new date.